FAQ

 

VitalityBrush FAQ

What is the 60-day guarantee?
We offer a 60-day risk-free trial. If you're not satisfied with your purchase, you can return it for a full refund.

How long does shipping take?
We provide free worldwide shipping. Delivery times vary by location, typically between 8-15 days.

How can I track my order?
After your order is processed, you will receive an email with a tracking number to monitor your shipment.

How does VitalityBrush work?
Our brush combines red/blue light therapy with essential oil diffusion and massage to promote hair growth and scalp health.

Is it safe to use?
Yes, VitalityBrush is 100% safe for all hair types. Ensure essential oils are diluted to avoid any irritation.

Can I use it on color-treated hair?
Yes, VitalityBrush is safe for color-treated hair and can help maintain hair health.

What oils can I use with the brush?
You can use a variety of essential oils like lavender, rosemary, or peppermint. Ensure they are properly diluted.

What if I have sensitive skin?
Start with shorter sessions and ensure essential oils are well-diluted. Discontinue use if irritation occurs.

Do you offer customer support?
Yes, our customer support team is available to assist you with any questions or concerns. Contact us via email or our contact page.

Usage Instructions:
Use daily for 5-15 minutes. Brush gently from root to tip, allowing the light and oils to work.

How to Fill the Diffuser:
Fill the oil reservoir with water and a few drops of your chosen essential oil.

How to Clean the Brush:
Clean the brush using rubbing alcohol. Avoid submerging it in water.

Waterproof:
The VitalityBrush is not waterproof. Do not submerge it in water.

Technical Issues:
If you encounter any technical issues, please contact our customer support team for assistance.

For more detailed information, please visit our official FAQ page or contact our customer support.